Refund Policy

Kybeleconcept.com guarantees a full refund of all items which are returned in the same condition they were in upon your receipt up to 15 days from the date on which you receive the Shipping Confirmation. This means the items should not have been damaged, soiled, washed, altered or worn and that any labels or tags should be intact.

You can notifying us of your decision to refund or cancel through the our mail address hello@kybeleconcept.com

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-​refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.